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A person reads everything sent here. No ticket numbers, no autoresponder, and usually a reply inside two working days.
Email: [email protected]
Wrong facts. A bonus figure, a wagering term, a payment method that has changed. Send the page and what you saw instead and we will verify it and correct it. Specifics turn half an hour of checking into five minutes.
Payout reports. Tell us if an operator we rank paid you slowly, withheld a cashout, or handled a messy withdrawal well. We will not publish one unverified account as fact, but a pattern across several readers moves our ordering — and for a recently launched site, reader reports are the only dispute history that exists.
Gaps in the coverage. If a page did not answer your actual question, say so. Several sections on our front page exist because a reader pointed out we had skipped the obvious thing.
Anything involving your casino account. We are not an operator and we have no access. A held withdrawal, a verification lock, a voided bonus or a closed account all have to go through that casino's own support, however frustrating that is.
Help with gambling harm. Please do not wait on an email from us. Free confidential help is available right now, and our responsible gambling page lists every provincial line.
Confirm a winning system. There is not one. A house edge is not beatable by a betting pattern, and anybody charging you for one is selling nothing.